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NWC Insurance Services





NWC Mailing Address:
P.O. Box 12279
Santa Rosa CA 95406
Phone: (888) 693-7892
Fax: (866) 577-7595

Everest Mailing Address:
P.O. Box 12279
Santa Rosa, CA 95406
Phone: (800) 971-6766
Fax: (800) 971-4544

NWC Physical Address:
2544 Cleveland Ave, Suite 100
Santa Rosa, CA 95403

RIC Insurance General Agency:
P.O. Box 2406
Tustin CA 92781-2406

RIC Physical Address:
2492 Walnut Ave # 250
Tustin, CA 92780

Reno Office:
9450 Double R Blvd
Reno, NV 89521
Phone: 1-800-752-1873

License #0482919

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Company Directory

Management

Gary Kitchen

President / CEO
Phone:   888-693-7892   Ext: 2617
Direct Line:   707-535-2617
Fax:   866-577-7595

Ryan Stanley

Vice President Non Admitted
Phone:   800-310-1303   Ext: 8219
Direct Line:   714-505-8219
Fax:   800-842-3076


Michael J. Sullivan

Vice President - Admitted
Phone:   888-693-7892   Ext: 2634
Direct Line:   707-535-2634
Fax:   866-577-7595

Kim McClaran

VIce President / Controller
Phone:   888-693-7892
Direct Line:   707-535-
Fax:   866-577-7595


Dennis Stanley

Vice President and Agent Relations
Phone:   888-693-7892   Ext: 2609
Direct Line:   707-535-2609
Fax:   866-577-7595

Corporate Services

Autumn Anderson

Accounting
Phone:   888-693-7892   Ext: 2614
Direct Line:   707-535-2614
Fax:   866-577-7595

Karen Remmele

Accounting
Phone:   888-693-7892   Ext: 2635
Direct Line:   707-535-2635
Fax:   866-577-7595


Gail Novelich

Vice President Human Resources
Phone:   888-693-7892   Ext: 2605
Direct Line:   707-535-2605
Fax:   866-577-7595

Administrative

Ann Marie Wyman

Agent Management
Phone:   888-693-7892   Ext: 2686
Direct Line:   707-535-2686
Fax:   866-577-7595

Carol Platt

Agent Commissions
Phone:   888-693-7892   Ext: 2625
Direct Line:   707-535-2625
Fax:   866-577-7595

The Bind Zone

Josefina Lojas

Underwriter, Trainer & Marketing Representative
Phone:   888-693-7892   Ext: 2687
Direct Line:   707- 535-2687
Fax:   866-577-7595

Carol Platt

Underwriter & Trainer
Phone:   888-693-7892   Ext: 2625
Direct Line:   707-535-2625
Fax:   866-577-7595


Jesie VonGehlken

Underwriter & Trainer
Phone:   888-693-7892   Ext: 2606
Direct Line:   707-535-2606
Fax:   866-577-7595

Stacey Massa

Underwriter and Trainer
Phone:   888-693-7892
Fax:   866-577-7595


Debra Wales

Marketing Manager - Internal
Phone:   888-693-7892   Ext: 2600
Direct Line:   707-535-2600
Fax:   866-577-7595

Bonds

Kris Cover

Underwriter
Phone:   888-693-7892   Ext: 2620
Direct Line:   707-535-2620
Fax:   866-577-7595

Nicole Sutton

Underwriter
Phone:   888-693-7892   Ext: 2607
Direct Line:   707-535-2607
Fax:   866-577-7595


Molly Sell

Underwriter
Phone:   888-693-7892   Ext: 2632
Direct Line:   707-535-2632
Fax:   866-577-7595

Kevin Brock

Underwriter
Phone:   888-693-7892   Ext: 2623
Direct Line:   707-535-2623
Fax:   866-577-7595


Amanda McCulloch

Underwriter
Phone:   800-752-1873   Ext: 7106
Fax:   866-577-7595

Business Owners Program, GL, Package, Artisan Contractors, PUD, EQ, and Commercial Umbrella

Shana Marcheschi

Supervisor & Underwriter
Phone:   888- 693-7892   Ext: 2696
Direct Line:   707-535-2696
Fax:   866- 577-7595

Kris Cover- Alpha split #'s, A-B

Supervisor & Customer Service Account Rep. -Certificates
Phone:   888- 693-7892   Ext: 2620
Direct Line:   707-535-2620
Fax:   866-577-7595


Amanda McCulloch- Alpha split C-G

Customer Service Account Rep. -Certificates
Phone:   800-752-1873   Ext: 7106
Fax:   866-577-7595

Desiree Jackson

Underwriter
Phone:   888-693-7892   Ext: 2517
Direct Line:   707-535-2517
Fax:   866-577-7595


DJ Guinn

Underwriting Assistant
Phone:   888-693-7892   Ext: 2510
Direct Line:   707-535-2510
Fax:   866-577-7595

Brandi Bryne

Underwriting Assistant
Phone:   888-693-7892   Ext: 2691
Direct Line:   707-535-2691
Fax:   866-577-7595

Commercial Auto

Desiree Jackson

Underwriter
Phone:   888-693-7892
Direct Line:   707-535-2517
Fax:   866-577-7595

Workers' Compensation

Kathy Harper

Manager / Underwriter
Phone:   800-971-6766   Ext: 2621
Direct Line:   707-535-2621
Fax:   800-971-4544

Kaisa Gonsalves

Underwriter
Phone:   800-971-6766   Ext: 2511
Direct Line:   707-535-2511
Fax:   800-971-4544


Robert Massa

Underwriter
Phone:   800-971-6766   Ext: 2629
Direct Line:   707-535-2629
Fax:   800-971-4544

Brenna Lemmon

Underwriting Assistant
Phone:   800-971-6766   Ext: 2684
Direct Line:   707-535-2684
Fax:   800-971-4544


Amanda Sprang

Operations
Phone:   800-971-6766   Ext: 2604
Direct Line:   707-535-2604
Fax:   800-971-4544

Stacy Perry

Operations
Phone:   800-971-6766   Ext: 2603
Direct Line:   707-535-2603
Fax:   800-971-4544


Richard Mann

Broker
Phone:   888-693-7892   Ext: 2624
Direct Line:   707-535-2624
Fax:   866-577-7595

Karin Griffith

Broker
Phone:   888-693-7892   Ext: 2615
Direct Line:   707-535-2615
Fax:   866-577-7595

Personal Lines

Micheal Haley

Personal Lines Manager / Underwriter
Phone:   800-752-1873   Ext: 7105
Fax:   866-577-7595

Stephanie Sifuentes

Underwriter/Customer Service Dwelling Fire Program
Phone:   800-752-1873   Ext: 7113
Fax:   866-577-7595


Sharai Boles

Underwriter Personal Umbrella
Phone:   800-752-1873   Ext: 7114
Fax:   866-577-7595

Danielle Funches

Underwriter
American Relianle Mobile Homes
Phone:   800-752-1873   Ext: 7107
Fax:   866-577-7595


Lori Stewart

Underwriting Assistant
Phone:   800-752-1873   Ext: 7104
Fax:   866-577-7595

Marley Thompson

Underwriter - Scottsdale
Phone:   800-752-1873   Ext: 7115
Fax:   866-577-7595

Customer Service for Auto, Bonds, BOP, WC, Artisan Contractors, and Professional Liability

Molly Sell- Alpha split H-L

Customer Service Account Rep. -Certificates
Phone:   888-693-7892   Ext: 2632
Direct Line:   707-535-2632
Fax:   866-577-7595

Kevin Brock- Alpha Split M-R

Customer Service Account Rep. - Certificates
Phone:   888-693-7892   Ext: 2623
Direct Line:   707-535-2623
Fax:   866-577-7595


Nicole Sutton- Alpha Split S-Z

Customer Service Account Rep. -Certificates
Phone:   888-693-7892   Ext: 2607
Direct Line:   707-535-2607
Fax:   866-577-7595

Gail Jordan

Customer Service Support
Phone:   888-693-7892   Ext: 2516
Direct Line:   707-535-2516
Fax:   866-577-7595

Specialty Department - E&O, D&O, EPLI, Aircraft, Energy and Environmental Liability

Charles Espinosa

Underwriter
Phone:   866-400-1989
Fax:   866-577-7595

Marketing

Tricia Stoll

Marketing Manager -
Orange, San Diego &
Riverside Counties
Phone:   714-505-8216
Fax:   714-730-1816

Alex Silva

Marketing Manager -
Northern Los Angeles
& Surrounding Counties
Phone:   818-235-4648
Fax:   866-577-7595


Lizzie Novak

Marketing Manager -
San Francisco Bay Area
Phone:   888-693-7892   Ext: 2514
Direct Line:   707-535-2514
Fax:   866-577-7595

Jim Pierce

Marketing Manager -
Greater Reno, Northern Nevada,
Tahoe & Truckee Area
Phone:   775-786-7742   Ext: 7108
Fax:   775-786-4829


Jeff Hall

Marketing Manager -
Greater Las Vegas, Southern
Nevada & Arizona
Cell Phone:   702-279-8741

Central Valley

Marketing Manager -
Central Valley California
Phone:   888-693-7892
Fax:   866-577-7595

RIC Tustin

Commercial Excess & Surplus Lines

Teresa Spraggins

Underwriting Manager
Phone:   800-310-1303   Ext: 8220
Direct Line:   714-505-8220
Fax:   800-842-3076

Stacey Ziska

Underwriter
Phone:   888-693-7892   Ext: 2613
Direct Line:   707-535-2613
Fax:   866-577-7595


Robert Young

Underwriter
Phone:   800-310-1303   Ext: 8221
Direct Line:   714-505-8221
Fax:   800-842-3076

Tina Kubik

Underwriter
Phone:   800-752-1873   Ext: 7112
Fax:   866-577-7595


Kristy Conrad

Underwriter
Phone:   800-752-1873   Ext: 7109
Fax:   866-577-7595

Megan Torkelson

Underwriter
Phone:   888-693-7892   Ext: 2695
Direct Line:   707-535-2695
Fax:   866-577-7595


Jennifer Troup-Scott

Underwriter
Phone:   702-334-6050

Melissa LaBudis

Underwriting Assistant
Phone:   800-310-1303   Ext: 8217
Direct Line:   714-505-8217
Fax:   800-842-3076


Audrey Cervantes

Underwriting Assistant
Phone:   800-310-1303   Ext: 8226
Direct Line:   714-505-8226
Fax:   800-842-3076

Danielle Rider

Underwriting Assistant
Phone:   800-752-1873   Ext: 7110
Fax:   866-577-7595


Sara Londos

Underwriting Assistant
Phone:   800-310-1303   Ext: 8212
Direct Line:   714-505-8212
Fax:   800-842-3076

Alicia Spraggins

UnderwritingTrainee
Phone:   800-310-1303   Ext: 8233
Direct Line:   714-505-8233
Fax:   800-842-3076


Gissell Santos

Administrative Assistant
Phone:   800-310-1303   Ext: 8226
Direct Line:   714-505-8226
Fax:   800-842-3076

RIC TUSTIN

Commercial Auto

Cynthea Vaglienty

Underwriter
Phone:   800-310-1303   Ext: 8223
Direct Line:   714-505-8223
Fax:   800-842-3076

Ajalon Specialty Insurance Borkers, LLC

Management

Randy Chambers

Vice President
Phone:   707-327-9315
Fax:   866-577-7595

Todd Stanley

Operations Director
Phone:   888-693-7892   Ext: 2697
Fax:   866-577-7595

Louis T. Mastos & Associates, Inc

Louis T. Mastos

President
Phone:   800-752-1873   Ext: 7111
Direct Line:   775-786-7111
Fax:   866-577-7595